CSR

The organization which is implementing quality management (QMS) system according to IATF 16949 should be aware that, in addition to the fulfillment of this technical specification requirements, must also meet the customer specific requirements.

By this, the manufacturer’s customers (eg Stellantis-FCA, Ford) have an influence on its quality management system. Customer Specific Requirements (CSR’s) are a part of the Customer Requirement – see the figure below. They are issued by individual clients as additions specifying the requirements of IATF 16949, and their current versions are always available at www.iatfglobaloversight.org.